01 Jul 2013
Annual Enrollment July ** 2014 through August ** 2014
If you wish to keep the same coverage, no action is required on your part. As always, you have several ways to make benefit changes, including:
- Logging in to your online account at www.ers.state.tx.us or calling ERS at 877 275-4377
- Contacting your benefits coordinators Van Le at extension 7303 or Carolina Velasco at extension 4254
17 May 2013
Fall is here! This is a great time to use some of the wonderful fruits and vegetables that are in season to make some quick, easy, and very delicious meals.
Click below to view a recipe for Vegan Spiced Pumpkin Pie Glo Bites. This low calorie treat only takes 20 minutes to prepare!
01 May 2013
Whether you are serving internal or external customers, it is important that you are delivery great customer service at all times. With training you can learn how to anticipate customer needs and ensure that their interaction with you is a satisfying experience.
Here are 5 key essentials for solving customer concerns:
- Work within University policy to solve problems
- Take customers directly to what they need
- Take the time to really LISTEN
- Treat every customer as your own customer
- Help customers define their needs
Effective communication and conflict resolution are critical skills that every employee must have in order to be successful in their role. In order to effectively navigate unpleasant workplace interactions it is important to understand how to communicate with others before incidents arise, during a disagreement, and after the incident has occurred.
01 Feb 2013
Problems are part of the job. You can’t avoid them, but what you can do is recognize them and try to solve them before they cause more problems. You are invited to take a 30 minute online training to gain even more beneficial insight on how to effectively solve problems. The methods you will learn in this session can help you identify and resolve work problems more quickly and effectively. Click below to access the training.