Effective communication and conflict resolution are critical skills that every employee must have in order to be successful in their role.  In order to effectively navigate unpleasant workplace interactions it is important to understand how to communicate with others before incidents arise, during a disagreement, and after the incident has occurred.

Click below to access training opportunities.

Trainings

Please complete the trainings below:

Important: You must review the material and complete the quiz in the same session for the time you spend training to be recorded accurately. Most courses take about 30 minutes to complete.

Conflict Resolution for Employees Training Course
http://trainingtoday.blr.com/Application/courseDetails.aspx?id=150002&parent=900423272&child=900488644

Effective Communication for Employees Training Course
http://trainingtoday.blr.com/Application/courseDetails.aspx?id=78700&parent=900423272&child=900488644